LET’S FIGURE IT OUT.

Can’t edit your request?

Open the run link in the same browser where you submitted it. Your edit access stays in that browser. Once a run closes, requests can’t be changed.

Can’t sign in?

Use the email you registered with. You can choose “Email me a magic link instead” on the login screen. Check your spam folder if the message hasn’t arrived.

Something else?

Contact the product team through Frankly. Include the run link if it helps explain the problem, but never send passwords or sign-in links. For an urgent request change, contact your runner directly.